Frequently Asked Questions

I FORGOT MY PASSWORD – HOW DO I RESET IT?

Request a password reset HERE, or Click on the “Forgot my password” link on the login page.

Still struggling? Contact our support team on (855)-278-7700 for further assistance.

HOW DO I ADD A LISTING?

1. Make sure you have signed up and completed your personal profile.

2. Navigate to the menu bar and click “Add A Listing”.

3. Follow the step-by-step process. 

Still struggling? Contact our support team on (855)-278-7700 for further assistance.

HOW DO I UPDATE A LISTING?

1. Login to your personal ApartmentBuildings.com account. 

2. Navigate to your “Current Property Listings” in your “Dashboard” and select the property that you want to update. 

3. Select the “edit” button on the top-left corner of your listing.

Still struggling? Contact our support team on (855)-278-7700 for further assistance.

HOW DO I ADD A FEATURED PROPERTY?

Navigate to your “Dashboard” and select the “BOOST” button in your “Current Property Listings” view.

HOW DO I BOOST MY PROFILE?

Navigate to the plans page and purchase the “Feature a Broker Profile” or “Feature a Management Company” profile.

HOW DO I GENERATE A SELLER PROPERTY REPORT?

Only available to Premium subscribers, or if you have paid to Feature/Boost a specific listing.

1. Setup a Boosted listing

2. Navigate to that listing and select the “Activity Report” button on the top of the page.